Capability configurations for successful advanced servitization

Heirati, N. orcid.org/0000-0001-7892-7082, Thornton, S.C. orcid.org/0000-0002-1499-235X, Leischnig, A. orcid.org/0000-0002-5387-6466 et al. (1 more author) (2025) Capability configurations for successful advanced servitization. International Journal of Operations & Production Management, 45 (2). ISSN 0144-3577

Abstract

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Item Type: Article
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© 2024 The Authors. Except as otherwise noted, this author-accepted version of a journal article published in International Journal of Operations & Production Management is made available via the University of Sheffield Research Publications and Copyright Policy under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original work is properly cited. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/

Keywords: Servitization; fsQCA; Service innovation capability; Customization capability; Digitalization capability
Dates:
  • Published: 21 January 2025
  • Published (online): 20 May 2024
  • Accepted: 15 April 2024
  • Submitted: 29 March 2023
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield)
Depositing User: Symplectic Sheffield
Date Deposited: 31 May 2024 13:44
Last Modified: 21 Feb 2025 17:03
Status: Published
Publisher: Emerald
Refereed: Yes
Identification Number: 10.1108/ijopm-03-2023-0226
Open Archives Initiative ID (OAI ID):

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