Rossa, K., Smith, A.S.J. orcid.org/0000-0003-3668-5593, Batley, R.P. et al. (1 more author) (2023) The problem of homogeneity of rail passenger delay compensation scheme rules in Great Britain: impacts on passenger engagement and operator revenues. In: Transportation Research Procedia. TRA Lisbon 2022 Conference, 14-17 Nov 2022, Lisbon, Portugal. Elsevier , pp. 1280-1287.
Abstract
A rail passenger delay compensation scheme operates in the EU and Great Britain. British travellers are eligible to claim 50% of fare for delays of more than 30 minutes and 100% for delays of over 1 hour. The scheme rules were chosen arbitrarily and are homogenous across all ticket types and journey lengths. This study quantifies the impact of combined differences in the nature of operation and passenger engagement levels on the scheme's revenue burden for British rail operators. Short, medium and long distance operators repay on average respectively 0.3%, 0.8% and 1.8% of their ticket revenues as the scheme's proportionate revenue burden increases with fares and delay lengths. Further research is needed to either explain the reasons behind the differing revenue impact on different types of operators or suggest how the scheme can be redesigned to take these differences into account.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2023 The Authors. Published by ELSEVIER B.V. This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0) |
Keywords: | rail delays; rail passenger compensation scheme; delay repay; competition policy; regulation and liberalisation of services; market competitiveness and efficiency |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Environment (Leeds) > Institute for Transport Studies (Leeds) > ITS: Economics and Discrete Choice (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 12 Mar 2024 10:34 |
Last Modified: | 12 Mar 2024 10:34 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.trpro.2023.11.588 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:210129 |