Going the extra mile for patients: Service-oriented high-performance work systems drive nurses’ job crafting and extra-role service behaviour

Song, Y., Wang, Z. and Song, L.J. orcid.org/0000-0002-0969-4091 (2024) Going the extra mile for patients: Service-oriented high-performance work systems drive nurses’ job crafting and extra-role service behaviour. Journal of Advanced Nursing. ISSN 0309-2402

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Item Type: Article
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© 2024 John Wiley & Sons Ltd. This is the peer reviewed version of the following article: Song, Y., Wang, Z., & Song, L. J. (2024). Going the extra mile for patients: Service-oriented high-performance work systems drive nurses' job crafting and extra-role service behaviour. Journal of Advanced Nursing., which has been published in final form at https://doi.org/10.1111/jan.16114. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited.

Keywords: extra-role service behaviours; job crafting; professional identification; service-oriented high-performance work systems (SHPWSs)
Dates:
  • Published (online): 28 February 2024
  • Accepted: 9 February 2024
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 20 Feb 2024 13:57
Last Modified: 28 Feb 2025 01:13
Status: Published online
Publisher: Wiley
Identification Number: 10.1111/jan.16114
Open Archives Initiative ID (OAI ID):

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