Farley, S. orcid.org/0000-0003-0782-4750, Cowen Forssell, R. orcid.org/0000-0002-3332-8163, Holm, K. orcid.org/0000-0002-2077-0243 et al. (1 more author) (2024) Predictors of work-related cyberaggression in a random sample of the Swedish working population. International Journal of Workplace Health Management, 17 (1). ISSN 1753-8351
Abstract
Purpose
With greater numbers of employees using computer-mediated communication, cyberaggression is becoming a more pressing problem for employees and their organizations. However, while a growing body of research illustrates its harmful effects, little is known about the factors that drive its occurrence. The authors therefore sought to identify factors that increase the risk of cyberaggression among employees.
Design/methodology/approach
A random sample of the Swedish working population (N = 11,556) was surveyed via Statistics Sweden (SCB), which produced a final sample of N = 2,847 (response rate = 24.6%).
Findings
Logistic regression analysis showed that emotionally demanding work, availability expectations, low perceived work quality, public sector work and being in a managerial position were related to higher levels of experienced cyberaggression. In addition, exploratory analyses indicated that some of these factors were more strongly related to cyberaggression enacted by organizational insiders compared to organizational outsiders.
Originality/value
Together, the authors' findings suggest that situational factors are stronger antecedents of cyberaggression victimization than personal factors. This has implications for organizations, as practical steps can be taken to reduce cyberaggression among employees.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2024, Emerald Publishing Limited. This is an author-produced version of a paper subsequently published in International Journal of Workplace Health Management. This version is distributed under the terms of the Creative Commons Attribution-NonCommercial Licence (http://creativecommons.org/licenses/by-nc/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. You may not use the material for commercial purposes. |
Keywords: | Cyberaggression; general aggression; antecedents; organisational outsiders; computer-mediated communication |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Funding Information: | Funder Grant number AFA FÖRSÄKRING UNSPECIFIED |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 24 Jan 2024 10:38 |
Last Modified: | 06 Nov 2024 15:30 |
Status: | Published |
Publisher: | Emerald |
Refereed: | Yes |
Identification Number: | 10.1108/ijwhm-09-2023-0123 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:208203 |