Jayasinghe, K. orcid.org/0000-0001-9861-3953, Wijesinghe, C., Wijethilake, C. et al. (1 more author) (2022) Collaborative public service provision archetypes in healthcare emergencies: a case of COVID-19 administration in Sri Lanka. Journal of Public Budgeting, Accounting & Financial Management, 34 (3). pp. 391-410. ISSN 1096-3367
Abstract
Purpose
This paper examines how the properties and patterns of a collaborative “networked hierarchy” incident command system (ICS) archetype can provide incident command centres with extra capabilities to manage public service delivery during COVID-19.
Design/methodology/approach
The paper illustrates the case of Sri Lanka's COVID-19 administration during its “first wave” (from 15 February to 1 September 2020). Primary data were collected through in-depth interviews with government officials who were directly involved in the administration of the COVID-19 outbreak. Secondary data sources were government publications and web sources. The data were analysed and interpreted by using narrative analysis and archetype theory respectively.
Findings
The findings highlight how Sri Lanka's public sector responses to COVID-19 have followed a collaborative “networked hierarchy” ICS archetype. More specifically, the government changed its normative ICS “properties” by incorporating a diverse group of intergovernmental agencies such as the police, the military, the health service and administrative services by articulating new patterns of collaborative working, namely, organisational values, beliefs and ideas that fit with the Sri Lankan public service context.
Originality/value
In responding to high magnitude healthcare emergencies, the flexibility of a collaborative networked ICS hierarchy enables different balances of organisational properties to be incorporated, such as hierarchy and horizontal networking and “patterns” in public service provision.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2021 Emerald Publishing Limited. This is an author-produced version of a paper subsequently published in Journal of Public Budgeting Accounting and Financial Management. This version is distributed under the terms of the Creative Commons Attribution-NonCommercial Licence (http://creativecommons.org/licenses/by-nc/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. You may not use the material for commercial purposes. |
Keywords: | Incident command system; Archetype theory; Collaborative public service provision; COVID-19; Networked hierarchy |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 08 Feb 2023 14:01 |
Last Modified: | 08 Feb 2023 14:01 |
Status: | Published |
Publisher: | Emerald |
Refereed: | Yes |
Identification Number: | 10.1108/jpbafm-12-2020-0191 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:196211 |