Exploring the sociocultural contexts in which healthcare staff respond to and use online patient feedback in practice: In-depth case studies of three NHS Trusts

Ramsey, L, Lawton, R, Sheard, L et al. (1 more author) (Cover date: January-December 2022) Exploring the sociocultural contexts in which healthcare staff respond to and use online patient feedback in practice: In-depth case studies of three NHS Trusts. Digital Health, 8. ISSN 2055-2076

Abstract

Metadata

Item Type: Article
Authors/Creators:
  • Ramsey, L
  • Lawton, R
  • Sheard, L
  • O’Hara, J
Copyright, Publisher and Additional Information:

© The Author(s) 2022. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs 4.0 License (https://creativecommons.org/licenses/by-nc-nd/4.0/) which permits non-commercial use, reproduction and distribution of the work as published without adaptation or alteration, without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).

Keywords: General, digital health, studies, qualitative, patient feedback, patient experience, patient safety
Dates:
  • Published: 17 October 2022
  • Published (online): 17 October 2022
  • Accepted: 11 September 2022
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Healthcare (Leeds)
Funding Information:
Funder
Grant number
NIHR National Inst Health Research
M24387
Depositing User: Symplectic Publications
Date Deposited: 22 Dec 2022 13:40
Last Modified: 22 Dec 2022 13:40
Status: Published
Publisher: SAGE Publishing
Identification Number: 10.1177/20552076221129085
Open Archives Initiative ID (OAI ID):

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