Al Wahshi, J.R. orcid.org/0000-0002-8120-3517 (2018) The impact of adopting business intelligence systems on credit risk management : an exploratory study of the Omani banking industry. In: Al Ghassani, A.M., Al Lawati, A.M. and S., Ananda, (eds.) Financial Sector in Oman: Developments, Issues and Prospects. College of Bank and Financial Studies, Sultanate of Oman , pp. 155-176. ISBN 9789996982408
Abstract
The main aim of the research paper is to investigate the impact of adopting Business Intelligence (BI) systems in the Omani banking industry, emphasising the credit risk management area. The secondary aim is to evaluate the effectiveness of BI tools in mitigating potential credit risks in banks operating in the Sultanate of Oman. In order to achieve these aims, this study adopted an inductive approach. A qualitative method using semi-structured interviews was applied to collect the primary data. The sample consisted of nine participants recruited from six Omani banks: the Central Bank of Oman, Bank Muscat, HSBC Oman, Oman Arab Bank, National Bank of Oman, and Al IZZ Islamic bank. The interview results provide confirmatory evidence that BI tools have a significant impact in mitigating potential credit risks across many banks in Oman. The research findings also indicate that BI systems are viewed as mission-critical tools in managing banking related risks.
Metadata
Item Type: | Book Section |
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Authors/Creators: |
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Editors: |
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Copyright, Publisher and Additional Information: | © 2018 by College of Banking and Financial Studies, Sultanate of Oman |
Keywords: | Business Intelligence; credit risk management; big data; Analytics |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 05 Aug 2022 14:40 |
Last Modified: | 08 Aug 2022 06:23 |
Published Version: | https://www.cbfs.edu.om/research-consultancy/open-... |
Status: | Published |
Publisher: | College of Bank and Financial Studies, Sultanate of Oman |
Refereed: | Yes |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:189688 |