Bowman, M, Payne, R, Vinall-Collier, K orcid.org/0000-0001-6362-9824 et al. (1 more author) (2022) Conversation, discourse and linguistic analysis in dental communication: valuable but under-used approaches. British Dental Journal, 232 (12). pp. 875-878. ISSN 0007-0610
Abstract
According to Dental Protection, 'good dentists are good communicators, it's that simple!' Unfortunately, dental communication is an under-researched field, so it is not yet clear exactly what good communication in this context entails. The dominant method of researching dental communication to date has followed a 'process approach' where the focus has been on evaluating the communicative competence of the clinician using a checklist of communicative functions; for example, 'the clinician explains the condition'. Conversation analysis, discourse analysis and linguistic analysis are discursive approaches that bring precision by analysing the actual language/discourses being used by patients and providers in interactions. These discursive approaches can be used to capture exactly how, for example, patient engagement is maintained in routine dental consultations, patient reassurance is achieved during invasive procedures and which communication strategies are the most likely to result in enhanced treatment outcomes in paediatric dentistry. In addition to shedding new light on the unique nature of dental communication, discursive approaches provide targeted new tools for developing needs-based training packages for dental professionals.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Dentistry (Leeds) > Applied Health and Clinical Translation (Leeds) The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Dentistry (Leeds) > Dentistry (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 20 Jul 2022 10:28 |
Last Modified: | 20 Jul 2022 10:28 |
Status: | Published |
Publisher: | Springer Nature |
Identification Number: | 10.1038/s41415-022-4348-x |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:189088 |