Pal, Anjan, Chua, Alton Y.K. and Banerjee, Snehasish orcid.org/0000-0001-6355-0470 (2022) Exploring the Dynamics of Justification in the Wake of a Rumor Outbreak on Social Media. International Journal of Knowledge Management. ISSN 1548-0666
Abstract
This paper explores the dynamics of justification in the wake of a rumor outbreak on social media. Specifically, it examines the extent to which the five types of justification—descriptive argumentation, presumptive argumentation, evidentialism, truth skepticism, and epistemological skepticism—manifested in different voices including pro-rumor, anti-rumor and doubts before and after fact-checking. Content analysis was employed on 1,911 tweets related to a rumor outbreak. Non-parametric cross-tabulation was used to uncover nuances in information sharing before and after fact-checking. Augmenting the literature which suggests the online community’s susceptibility to hoaxes, the paper offers a silver lining: Users are responsible enough to correct rumors during the later phase of a rumor lifecycle. This sense of public-spiritedness can be harnessed by knowledge management practitioners and public relations professionals for crowdsourced rumor refutation.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details |
Keywords: | Crowdsourced Rumor Refutation,Fact-checking,JUSTIFICATION,KNOWLEDGE MANAGEMENT,online rumor,social media,Social Constructivism |
Dates: |
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Institution: | The University of York |
Academic Units: | The University of York > Faculty of Social Sciences (York) > The York Management School |
Depositing User: | Pure (York) |
Date Deposited: | 27 May 2022 11:00 |
Last Modified: | 08 Feb 2025 00:42 |
Published Version: | https://doi.org/10.4018/IJKM.291100 |
Status: | Published |
Refereed: | Yes |
Identification Number: | 10.4018/IJKM.291100 |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:187420 |
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