Kele, JE, Cassell, C, Ford, J et al. (1 more author) (2022) Intersectional identities and career progression in retail: the experiences of minority-ethnic women. Gender, Work and Organization, 29 (4). pp. 1178-1198. ISSN 0968-6673
Abstract
Contributing to scholarship on diversity and inclusion (D&I) and careers within UK retailing, this paper documents the lived experiences of minority-ethnic women working in retail. Given the extensive research on both the career obstacles faced by women in a highly feminized sector and the disadvantages experienced by minority-ethnic workers in the UK labor market more broadly, consideration of social identity categories beyond gender and their impact on retailing careers in the existing literature is limited. Here we use intersectionality theory to explain how individual-level identity categories, such as gender, ethnicity and religion, intersect with wider organisational practices, which disadvantage the career progression of minority-ethnic women in UK retail. In a service-driven sector dependent upon consumers, we conclude that there is a need to consider intersectional identity experiences and power relations within the customer-employee relationship, as this disproportionately affects minority-ethnic women and the realization of their career goals in retail.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2022 The Authors. Gender, Work & Organization published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. |
Keywords: | career progression; inequality; intersectionality; minority-ethnic women; retail sector |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 07 Mar 2022 12:26 |
Last Modified: | 15 May 2023 13:43 |
Status: | Published |
Publisher: | Wiley |
Identification Number: | 10.1111/gwao.12830 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:184238 |