Hamblin, K.A. orcid.org/0000-0001-8207-4414 (2022) Technology in care systems : displacing, reshaping, reinstating or degrading roles? New Technology, Work and Employment, 37 (1). pp. 41-58. ISSN 0268-1072
Abstract
In the United Kingdom and further afield, policy discourse has focused on the efficiencies technology will afford the care sector by increasing workforce capacity at a time when there are recruitment and retention issues. Previous research has explored the impact of telecare and other technologies on roles within the care sector, but issues related to job quality and the consequences of newer digital technologies that are increasingly being deployed in care settings are under researched. Through an exploration of the literature on robotics and empirical studies of telecare and mainstream ‘smart’ digital technology use in UK adult social care, this paper examines how these technologies are generating new forms of work and their implications for job quality, arguing the tendency to prioritise technology results in the creation ‘machine babysitters’ and ‘fauxtomatons’.
Metadata
Item Type: | Article |
---|---|
Authors/Creators: |
|
Copyright, Publisher and Additional Information: | © 2022 The Authors. New Technology, Work and Employment published by Brian Towers (BRITOW) and John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited (http://creativecommons.org/licenses/by/4.0/). |
Keywords: | automation; care work; digital technology; internet of things; job quality; robotics; smart devices; social care; telecare; UK |
Dates: |
|
Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) |
Funding Information: | Funder Grant number Economic and Social Research Council ES/P009255/1 |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 23 Feb 2022 13:55 |
Last Modified: | 23 Feb 2023 14:31 |
Status: | Published |
Publisher: | Wiley |
Refereed: | Yes |
Identification Number: | 10.1111/ntwe.12229 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:183962 |