Classification of Failures in the Perception of Conversational Agents (CAs) and their Implications on Patient Safety

Aftab, Haris orcid.org/0000-0001-7981-1743, Hammad Hussain Shah, Syed and Habli, Ibrahim orcid.org/0000-0003-2736-8238 (2021) Classification of Failures in the Perception of Conversational Agents (CAs) and their Implications on Patient Safety. In: Mantas, John, Stoicu-Tivadar, Lăcrămioara, Chronaki, Catherine Chronaki, Hasman, Arie, Weber, Patrick, Gallos, Parisis, Crişan-Vida, Mihaela, Zoulias, Emmanouil and Sorina Chirila, Oana, (eds.) Public Health and Informatics:Proceedings of MIE 2021. Studies in Health Technology and Informatics . IOS Press , pp. 659-663.

Abstract

Metadata

Item Type: Proceedings Paper
Authors/Creators:
Editors:
  • Mantas, John
  • Stoicu-Tivadar, Lăcrămioara
  • Chronaki, Catherine Chronaki
  • Hasman, Arie
  • Weber, Patrick
  • Gallos, Parisis
  • Crişan-Vida, Mihaela
  • Zoulias, Emmanouil
  • Sorina Chirila, Oana
Copyright, Publisher and Additional Information:

© 2021 European Federation for Medical Informatics (EFMI) and IOS Press

Keywords: conversational agents,Healthcare,Machine learning,PATIENT SAFETY
Dates:
  • Published: 29 May 2021
  • Accepted: 15 March 2021
  • Submitted: 31 January 2021
Institution: The University of York
Academic Units: The University of York > Faculty of Sciences (York) > Computer Science (York)
Depositing User: Pure (York)
Date Deposited: 02 Jun 2021 16:00
Last Modified: 19 Dec 2024 00:26
Published Version: https://doi.org/10.3233/shti210253
Status: Published
Publisher: IOS Press
Series Name: Studies in Health Technology and Informatics
Identification Number: 10.3233/shti210253
Open Archives Initiative ID (OAI ID):

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Filename: SHTI_281_SHTI210253.pdf

Description: Classification of Failures in the Perception of Conversational Agents (CAs) and Their Implications on Patient Safety

Licence: CC-BY-NC 2.5

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