Alotaibi, N., Dasuki, S. and Zamani, E. orcid.org/0000-0003-3110-7495 (2021) Factors affecting the adoption of M-government services in Saudi Arabia : a female citizen perspective. In: UK Academy for Information Systems Conference Proceedings 2021. UKAIS 2021 Annual Conference, 23-24 Mar 2021, Virtual conference. Academy for Information Systems (AIS) , pp. 1-11.
Abstract
There are several studies about M-government adoption in Saudi Arabia, but few of these focus on women. However, in 2019 the Saudi government enabled women to access government services independently of their male guardians. Hence, this study addresses the adoption of M-government by women to see what factors affect adoption and the extent to which accessing government services via mobile phone is perceived to empower Saudi women. A theoretical model that utilises a modified Unified Theory of Acceptance and Use of Technology (UTAUT) adoption framework and the Capability Approach (CA) is created for this study. Data will be gathered by semi-structured interviews with Saudi women to identify core themes that will form the basis for a survey which examines the relative importance of each factor. The study's findings will contribute useful information for policy-makers to enhance the provision of M-government to Saudi women and to find strategies to encourage adoption.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2021 The Authors. |
Keywords: | M-government; Saudi women; Empowerment; Male guardianship |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 15 Mar 2021 09:31 |
Last Modified: | 22 Jun 2023 15:43 |
Published Version: | https://aisel.aisnet.org/ukais2021/5 |
Status: | Published |
Publisher: | Academy for Information Systems (AIS) |
Refereed: | Yes |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:172136 |