Chen, L, Guo, Y, Song, LJ orcid.org/0000-0002-0969-4091 et al. (1 more author) (2022) From Errors to OCBs and Creativity: A Multilevel Mediation Mechanism of Workplace Gratitude. Current Psychology, 41 (9). pp. 6170-6184. ISSN 1046-1310
Abstract
This study uses organizational support theory and broaden-and-build theory to examine the antecedents and consequences of workplace gratitude. Specifically, we explored the moderating role of job satisfaction and the mediating role of gratitude at work, including team error management climate as a predictor and OCBs and creativity as outcome variables. Using multiphase, multisource, and multilevel data of 229 employees from 33 teams of two architectural companies located in the east of China, we found that team error management climate is conducive to enhancing employees’ workplace gratitude, and that increased workplace gratitude then stimulates more organizational citizenship behaviors (OCBs) and creativity among employees. The positive effect of team error management climate on workplace gratitude and the indirect effect of team error management climate on OCBs and creativity are stronger for employees with lower job satisfaction. We discuss the theoretical and practical implications of these findings for managing employees’ gratitude in the workplace.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © Springer Science+Business Media, LLC, part of Springer Nature 2020. This is an author produced version of an article published in Current Psychology. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Workplace gratitude; Team error management climate; Organizational citizenship behaviors (OCBs); Creativity |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 12 Oct 2020 13:46 |
Last Modified: | 15 Nov 2022 16:21 |
Status: | Published |
Publisher: | Springer |
Identification Number: | 10.1007/s12144-020-01120-5 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:166506 |