Maher, K., Bateman, N. and Randall, R. orcid.org/0000-0002-6991-9037 (2020) Fire and rescue operational effectiveness : the effect of alternative crewing patterns. Production Planning & Control, 31 (14). pp. 1195-1206. ISSN 0953-7287
Abstract
Decreasing demand and reduced budgets are driving changes to traditional crewing methods in the UK Fire and Rescue Service. Using an integration of two years' operational data within a novel framework, this paper assesses the impact of alternative crewing on operational effectiveness in one UK FRS. Changes in crewing patterns were implementaed without substantial impact on overall operational effectiveness, but there may be a risk to wider operational resilience. The Overal Effectiveness of Fire Operations (OEFO) assessment tool can inform FRS decision making in an authentic way allowing stakeholder confidence in the outcomes, whilst beinf timely and not too complex or costly to evaluate. The OEFO approach is an important contribution to practice through its ability to assess public services at a time of challenging reform and demonstrates alterations can be made to crewing patterns to better match demand provided there is consideration of the potential wider impact.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2019 Informa UK Limited, trading as Taylor & Francis Group. This is an author-produced version of a paper subsequently published in Production Planning and Control. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Overall Equipment Effectiveness; public sector performance measures; fire service; emergency services; operational effectiveness |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 02 Sep 2020 10:04 |
Last Modified: | 17 May 2024 15:15 |
Status: | Published |
Publisher: | Taylor & Francis |
Refereed: | Yes |
Identification Number: | 10.1080/09537287.2019.1701232 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:165009 |