Toward an understanding of responsible artificial intelligence practices

Artificial Intelligence (AI) is influencing all aspects of human and business activities nowadays. Although potential benefits emerged from AI technologies have been widely discussed in many current literature, there is an urgently need to understand how AI can be designed to operate responsibly and act in a manner meeting stakeholders’ expectations and applicable regulations. We seek to fill the gap by exploring the practices of responsible AI and identifying the potential benefits when implementing responsible AI practices. In this study, 10 responsible AI cases were selected from different industries to better understand the use of responsible AI in practices. Four responsible AI practices are identified, including governance, ethically design solutions, risk control and training and education and five strategies for firms who are considering to adopt responsible AI practices are recommended.