Richardson, L. (2020) Platforms, markets, and contingent calculation: The flexible arrangement of the delivered meal. Antipode, 52 (3). pp. 619-636. ISSN 0066-4812
Abstract
UK online food delivery company Deliveroo has a platform that automates the coordination of meal delivery, creating a market for the delivered meal. This market indicates the necessity to examine the social arrangements produced through the platform beyond the labour of the delivery worker. Markets comprise heterogeneous actors that require their coordination to be calculated. Deliveroo, though, offers two competing views of markets. First, as interfaces in which supply and demand are represented as autonomous blocs that are articulated through the goods of the delivered meal whose constitution, including the labour of delivery, is black‐boxed. Second, as agencement—formatting collective arrangements—in which the goods of the delivered meal are contingently calculated as a flexible arrangement of riders, restaurants and customers whereby these actors have differing degrees of choice concerning their participation, and through which new service performances are emerging in the necessity for their contingent interaction.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2019 The Author. Antipode © 2019 Antipode Foundation Ltd. This is an author-produced version of a paper subsequently published in Antipode. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | automation; calculation; gig economy; marketisation; platform |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Department of Sociological Studies (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 28 Apr 2020 16:16 |
Last Modified: | 26 Jun 2021 00:38 |
Status: | Published |
Publisher: | Wiley |
Refereed: | Yes |
Identification Number: | 10.1111/anti.12546 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:160019 |