Corrall, S. and Sriborisutsakul, S. (2010) Evaluating intellectual assets in university libraries: A multi-site case study from Thailand. Journal of Information & Knowledge Management, 9 (3). pp. 277-290. ISSN 0219-6492
Abstract
Intellectual assets are strategic resources that libraries can use to add value to services, but their intangible attributes make them hard to evaluate. An exploratory case study used document analysis, interviews and a questionnaire to develop and test indicators of intellectual assets and related performance measures at three university libraries in Thailand. The study demonstrated the feasibility of applying an intellectual capital perspective and a scorecard process model to design a workable system for evaluating library intangibles, particularly where libraries have a pre-existing interest in knowledge management and a culture of assessment.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Editors: |
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Copyright, Publisher and Additional Information: | © 2010 World Scientific. This is an author-produced version of a paper subsequently published in Journal of Information and Knowledge Management. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Academic libraries; intellectual assets; intellectual capital; intangible assets; library evaluation; performance indicators; performance measurement; scorecards; Thailand; university libraries |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 19 Nov 2019 16:24 |
Last Modified: | 19 Nov 2019 16:47 |
Status: | Published |
Publisher: | World Scientific Publishing |
Refereed: | Yes |
Identification Number: | 10.1142/S021964921000267X |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:152532 |