Zamani, E. orcid.org/0000-0003-3110-7495 and Pouloudi, N. (2019) On the appropriation of consumerised IT : a trial and error approach. In: MCIS 2019 Proceedings. 13th Mediterranean Conference on Information Systems, 27-28 Sep 2019, Naples, Italy. MCIS Conference Proceedings . AIS eLibrary
Abstract
Consumerized IT devices, such as tablets, are widely adopted and support both personal and professional uses with a wide breadth of applications. Our study focuses on appropriation behaviour in instances of disillusionment, that is, when technology-in-use fails user goals. Building on grounded theory methods, we analyse blog entries that provide narratives on user interaction with tablets to unpack users’ efforts to appropriate the tablet through the lens of trial and error theory. In doing so, we identify the conditions for rejection, as well as appropriation. Trial and error is shown to be a variation that extends the appropriation literature. We contribute to understanding the volitional, consumerized use of IT where the use scenarios are determined by the individual and IT use transcends the boundaries between work and personal IT use.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2019 The Authors. This is an author-produced version of a paper accepted for publication at MCIS2019. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | post adoption behaviour; trial and error; tablet; case study |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 11 Sep 2019 13:33 |
Last Modified: | 02 Dec 2020 08:06 |
Published Version: | https://aisel.aisnet.org/mcis2019/18/ |
Status: | Published |
Publisher: | AIS eLibrary |
Series Name: | MCIS Conference Proceedings |
Refereed: | Yes |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:150494 |