Zingales, N orcid.org/0000-0001-7717-2247 (2017) Between a rock and two hard places: WhatsApp at the crossroad of competition, data protection and consumer law. Computer Law & Security Review, 33 (4). pp. 553-558. ISSN 0267-3649
Abstract
On 11 May 2017, the Italian antitrust and consumer protection authority (Autorità Garante della Concorrenza e del Mercato, or AGCM) adopted two decisions in its proceedings against WhatsApp. Both proceedings, initiated under the consumer protection mandate of AGCM, relate to WhatsApp's terms of service and privacy policy (together referred to as “ToS” hereinafter). In particular, one qualified as “unfair” and “aggressive” WhatsApp's process of obtaining user consent for its updated ToS, while the other established the unfairness of specific clauses of WhatsApp's ToS. This comment will address the former decision, while making reference to other proceedings opened against the consumer communication service or its mother company in relation to its latest ToS update.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © Nicolo Zingales. Published by Elsevier Ltd. This is an author produced version of a paper published in Computer Law & Security Review. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Autorità Garante della Concorrenza e del Mercato; WhatsApp;Terms of service; Privacy policy; Unfair commercial practices; UCP Guidance; Undue influence; Facebook/WhatsApp; Competition, data protection and consumer law; Digital clearing house |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Education, Social Sciences and Law (Leeds) > School of Law (Leeds) |
Depositing User: | Symplectic Publications |
Date Deposited: | 22 Aug 2019 10:39 |
Last Modified: | 25 Jun 2023 21:57 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.clsr.2017.05.018 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:150000 |