Nordhoff, S, de Winter, J, Madigan, R orcid.org/0000-0002-9737-8012 et al. (3 more authors) (2018) User acceptance of automated shuttles in Berlin-Schoneberg: A questionnaire study. Transportation Research Part F: Traffic Psychology and Behaviour, 58. pp. 843-854. ISSN 1369-8478
Abstract
Automated shuttles are now in a prototyping phase in several research projects. However, there is still a paucity of knowledge on the acceptance of these shuttles. This paper presents the results of a questionnaire study among individuals (n = 384) who physically experienced an automated shuttle on an office campus in Berlin-Schöneberg. The findings indicate that the respondents were positive towards automated shuttles and could envision their use as feeders to public transport systems, in both urban and rural areas. The respondents were less satisfied with the effectiveness of the shuttle compared to their existing form of travel, the speed of the shuttle, and the space for luggage. A principal component analysis resulted in the retention of three components: (1) intention to use, (2) shuttle and service characteristics, and (3) shuttle effectiveness compared to existing transport. Older respondents expressed a higher intention to use, but found the shuttle less effective than their existing travel. We argue that automated shuttles are a valued concept, but speed and efficiency have to improve, in order for automated shuttles to become viable on a wide scale. Future research should use more objective measures and establish long-term effects in larger, more representative samples.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2018 Elsevier Ltd. All rights reserved. This is an author produced version of a paper published in Transportation Research Part F: Traffic Psychology and Behaviour. Uploaded in accordance with the publisher's self-archiving policy |
Keywords: | Acceptance; Automated shuttles; Automated public transport; Questionnaire study |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Environment (Leeds) > Institute for Transport Studies (Leeds) > ITS: Safety and Technology (Leeds) |
Funding Information: | Funder Grant number EU - European Union SCP2-GA-2012-314190 |
Depositing User: | Symplectic Publications |
Date Deposited: | 08 Jan 2019 11:09 |
Last Modified: | 01 Aug 2019 00:43 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.trf.2018.06.024 |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:140397 |
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Filename: Nordhoff - TRF Questionnaire - Article_.pdf
Licence: CC-BY-NC-ND 4.0