Response Capabilities to Natural Disasters: Case Studies of Thailand Flooding

This paper explores and identifies the natural disaster response capabilities, and uncovers the underlying processes and mechanisms of which businesses respond to natural disasters. Evidence from two comparative extreme cases of factories dealing with the Thailand 2011 flood were examined, which resulted in a process framework that exhibits enabler response capabilities, organization response capabilities and underpinning response capabilities required to achieve a successful response. It highlights that the successful factory had better flexibility, speed and continuous updating enabler response capabilities as well as activated, adaptable and the ability to extend higher amounts of underpinning response capabilities.