Roden, S, Nucciarelli, A, Li, F et al. (1 more author) (2017) Big Data and Transformation of Operations Models: A Framework and A Research Agenda. Production Planning and Control, 28 (11-12). pp. 929-944. ISSN 0953-7287
Abstract
Big Data has been hailed as the ‘next big thing’ to drive business value, transform organisations and industries, and “reveal secrets to those with the humility, willingness and tools to listen” (Mayer-Schönberger and Cukier, 2013: 5). However, despite growing interest from organisations across industry sectors, Big Data applications appear to have concentrated on delivering incremental change and operational efficiency improvements, with little evidence on using Big Data to facilitate strategic, transformational change. In this paper, we explore how Big Data is actually being can be used across different sectors in leading organisations and examine the ways in which it is fostering change in the core operations models of organisations. A definition of ‘operations model’ is developed and the core components dimensions of an operations model are then examined, namely capacity, supply network, process and technology, and people development and organisation. Through a series of case studies, we examine the role of Big Data in affecting some, or all, of these components dimensions in order to generate value for the organisation by optimising, adapting or radically transforming the operations model. Following our analysis, we develop a tentative framework which can be used both for understanding how Big Data affects operations models, and for planning changes in operations models through Big Data. We set out a new research agenda to systematically understand the full potential of Big Data in transforming operations models.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2017 Informa UK Limited, trading as Taylor & Francis Group. This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning and Control on 11th June 2017, available online: http://www.tandfonline.com/10.1080/09537287.2017.1336792. |
Keywords: | Big Data; Operations Models; Operations Management; Transformation; Knowledge Management; |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Logistics, Info, Ops and Networks (LION) (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 07 Mar 2017 11:21 |
Last Modified: | 11 Jun 2018 00:39 |
Status: | Published |
Publisher: | Taylor & Francis |
Identification Number: | 10.1080/09537287.2017.1336792 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:113240 |