Ayatollahi , H., Bath, P.A. and Goodacre, S. (2009) Paper-based versus computer-based records in the emergency department: Staff preferences, expectations, and concerns. Health Informatics Journal, 15 (3). pp. 199-211. ISSN 1460-4582
Abstract
Although the potential benefits of computer-based records have been identified in different areas of the healthcare environment, in many settings paper-based records and computer-based records are still used in parallel. In this article, emergency department (ED) staff perspectives about the use of paper- or computer-based records are presented. This was a qualitative study in which data were collected using in-depth semi-structured interviews with the ED staff. The interviews were transcribed verbatim and data were analysed using framework analysis. In total, 34 interviews were undertaken. The study identified a number of factors which might encourage or discourage the use of paper-based and computer-based records in the ED. Users also expressed their concerns and expectations. Although there is a tendency towards computerizing healthcare settings, user acceptance of technology should not be underestimated. To improve user acceptance, users’ concerns should be investigated and addressed appropriately.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Keywords: | computer-based records; emergency department; paper-based records; user acceptance |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Depositing User: | Miss Anthea Tucker |
Date Deposited: | 26 Feb 2010 12:14 |
Last Modified: | 26 Feb 2010 12:14 |
Published Version: | http://dx.doi.org/10.1177/1460458209337433 |
Status: | Published |
Publisher: | SAGE Publications |
Identification Number: | 10.1177/1460458209337433 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:10443 |