Oghazi, P, Fakhrei Rad, F, Zaefarian, G et al. (2 more authors) (2016) Unity is strength: A study of supplier relationship management integration. Journal of Business Research, 69 (11). pp. 4804-4810. ISSN 0148-2963
Abstract
Researches on the supply chain management within the last decade demonstrate that business processes integration can increase the performance effectiveness and efficiency across the chain. This study intends to investigate the integration of the supplier relationship management (SRM) process between the manufacturer and its first upstream tier of suppliers within the construction equipment industry. This research also strives to identify the potential obstacles to the SRM integration and provides solution suggestions to overcome these barriers. In this regard, the review of the literature and subsequent analyses of the empirical findings from European construction equipment manufacturers illustrate that the SRM process integration can take place through the integration of its several sub-processes into strategic and operational characteristics. In this context, the lack of goal congruence, commitment, and trust between the manufacturer and its supplier are the major potential barriers to the SRM integration.
Metadata
Item Type: | Article |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2016, Elsevier. This is an author produced version of a paper published in Journal of Business Research. Uploaded in accordance with the publisher's self-archiving policy. |
Keywords: | Supplier relationship management; Supply chain management; manufactory; Process |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 29 Jun 2016 13:22 |
Last Modified: | 03 Oct 2017 23:19 |
Published Version: | http://dx.doi.org/10.1016/j.jbusres.2016.04.034 |
Status: | Published |
Publisher: | Elsevier |
Identification Number: | 10.1016/j.jbusres.2016.04.034 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:101544 |