Randell, R orcid.org/0000-0002-5856-4912, Keen, J orcid.org/0000-0003-2753-8276, Gates, C et al. (5 more authors) (2016) Managing Quality and Safety In Real Time? Evidence From an Interview Study. In: Hoerbst, A, Hackl, WO, De Keizer, N, Prokosch, N, Hercigonja-Szekeres, HU and De Lusignan, S, (eds.) Exploring Complexity in Health: An Interdisciplinary Systems Approach. Health - Exploring Complexity: An Interdisciplinary Systems Approach (HEC 2016), 28 Aug - 02 Sep 2016, Munich, Germany. Studies in Health Technology and Informatics (228). IOS Press , Amsterdam, Netherlands , pp. 23-27. ISBN 978-1-61499-677-4
Abstract
Health systems around the world are investing increasing effort in monitoring care quality and safety. Dashboards can support this process, providing summary data on processes and outcomes of care, making use of data visualization techniques such as graphs. As part of a study exploring development and use of dashboards in English hospitals, we interviewed senior managers across 15 healthcare providers. Findings revealed substantial variation in sophistication of the dashboards in place, largely presenting retrospective data items determined by national bodies and dependent on manual collation from a number of systems. Where real time systems were in place, they supported staff in proactively managing quality and safety.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Editors: |
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Copyright, Publisher and Additional Information: | © 2016 European Federation for Medical Informatics (EFMI) and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0) |
Keywords: | Clinical dashboard; Performance measurement; Audit and feedback |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Healthcare (Leeds) > Nursing Adult (Leeds) The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Medicine (Leeds) > Leeds Institute of Health Sciences (Leeds) > Centre for Health Services Research (Leeds) |
Funding Information: | Funder Grant number National Inst for Health Research (NIHR) 13/07168 |
Depositing User: | Symplectic Publications |
Date Deposited: | 17 Jun 2016 11:14 |
Last Modified: | 12 Oct 2017 04:14 |
Published Version: | https://doi.org/10.3233/978-1-61499-678-1-23 |
Status: | Published |
Publisher: | IOS Press |
Series Name: | Studies in Health Technology and Informatics |
Identification Number: | 10.3233/978-1-61499-678-1-23 |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:101083 |