Menguc, B, Katsikeas, KS and Aug, S (2016) More customer orientation is not always better for frontline employees. UNSPECIFIED.
Metadata
Authors/Creators: |
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Copyright, Publisher and Additional Information: | Creative Commons licence, (CC BY-NC-ND 2.0) |
Dates: |
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Institution: | The University of Leeds |
Academic Units: | The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS) |
Depositing User: | Symplectic Publications |
Date Deposited: | 15 Nov 2016 10:52 |
Last Modified: | 15 Nov 2016 10:52 |
Published Version: | http://blogs.lse.ac.uk/businessreview/2016/03/02/m... |
Status: | Published |