Influences on patient satisfaction survey results: is there a need for a rethink?

Gray, J.T., Richmond, N. and Ebbage, A. (2010) Influences on patient satisfaction survey results: is there a need for a rethink? Quality in Primary Care, 18 (6). 373 - 378. ISSN 1479-1072

Abstract

Metadata

Authors/Creators:
  • Gray, J.T.
  • Richmond, N.
  • Ebbage, A.
Copyright, Publisher and Additional Information: This is an open access article
Keywords: CONTRACTS; DELIVERY OF HEALTH CARE; PERSONAL SATISFACTION; PRIMARY HEALTH CARE; SOCIAL CLASS
Dates:
  • Published: 1 December 2010
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Medicine (Sheffield) > Academic Unit of Medical Education (Sheffield)
Depositing User: Symplectic Sheffield
Date Deposited: 22 Feb 2016 16:34
Last Modified: 22 Feb 2016 16:34
Status: Published
Publisher: Radcliffe Medical Press
Refereed: Yes

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