Retail returns management strategy: An alignment perspective

Karlsson, S., Oghazi, P., Hellstrom, D. et al. (3 more authors) (Cover date: October–December 2023) Retail returns management strategy: An alignment perspective. Journal of Innovation & Knowledge, 8 (4). 100420. ISSN 2444-569X



Copyright, Publisher and Additional Information: © 2023 The Author(s). Published by Elsevier España, S.L.U. on behalf of Journal of Innovation & Knowledge. This is an open access article under the CC BY license (
Keywords: Reverse logistics; Retail;Consumer returns; Gatekeeping; Strategy; Supply chain orientation
  • Accepted: 28 July 2023
  • Published (online): 4 August 2023
  • Published: October 2023
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 23 Aug 2023 15:32
Last Modified: 23 Aug 2023 15:32
Status: Published
Publisher: Elsevier
Identification Number: