Service robots in long-term care: a consumer-centric view

Kipnis, E. orcid.org/0000-0002-7976-0787, McLeay, F., Grimes, A. et al. (2 more authors) (2022) Service robots in long-term care: a consumer-centric view. Journal of Service Research. ISSN 1094-6705

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2022 The Author(s). This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
Keywords: Long-term care; value; emotions; consumer vulnerability; service inclusion; service robots; artificial intelligence
Dates:
  • Accepted: 9 June 2022
  • Published (online): 26 June 2022
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Funding Information:
FunderGrant number
Research England/FoSS Knowledge Exchange Support Fund168614
Depositing User: Symplectic Sheffield
Date Deposited: 20 Jun 2022 11:43
Last Modified: 19 Jul 2022 15:25
Status: Published online
Publisher: SAGE Publications
Refereed: Yes
Identification Number: https://doi.org/10.1177/10946705221110849
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