LEGO® Serious Play® in HRI research : results of a pilot imagining robotic care

In the last ten years, there have been great efforts to increase automation in the health-social care ecosystem, including the use of robotics to provide practical and social care. However, development of these robots often does not include potential users until late in the design process, so they may not adequately address user expectations or needs. This pilot introduces LEGO Serious Play workshops as design tools to support individuals’ articulation of the potential benefits and consequences of robot care systems. The narratives elicited address key themes in robotics for care, indicating the workshops’ potential use early in design.