Impact of NHS 111 online on the NHS 111 telephone service and urgent care system: a mixed-methods study

Turner, J., Knowles, E., Simpson, R. et al. (10 more authors) (2021) Impact of NHS 111 online on the NHS 111 telephone service and urgent care system: a mixed-methods study. Health Services and Delivery Research, 9 (21). ISSN 2050-4349

Abstract

Metadata

Authors/Creators:
  • Turner, J.
  • Knowles, E.
  • Simpson, R.
  • Sampson, F.
  • Dixon, S.
  • Long, J.
  • Bell-Gorrod, H.
  • Jacques, R.
  • Coster, J.
  • Yang, H.
  • Nicholl, J.
  • Bath, P.
  • Fall, D.
Copyright, Publisher and Additional Information: © 2021 Turner et al. This work was produced by Turner et al. under the terms of a commissioning contract issued by the Secretary of State for Health and Social Care. This is an Open Access publication distributed under the terms of the Creative Commons Attribution CC BY 4.0 licence, which permits unrestricted use, distribution, reproduction and adaption in any medium and for any purpose provided that it is properly attributed. See: https://creativecommons.org/licenses/by/4.0/. For attribution the title, original author(s), the publication source – NIHR Journals Library, and the DOI of the publication must be cited.
Dates:
  • Accepted: 1 May 2021
  • Published (online): November 2021
  • Published: November 2021
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Health and Related Research (Sheffield) > Sheffield Centre for Health and Related Research
The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Funding Information:
FunderGrant number
DEPARTMENT OF HEALTH AND SOCIAL CARENIHR127655
Depositing User: Symplectic Sheffield
Date Deposited: 16 Nov 2021 11:19
Last Modified: 17 Nov 2021 08:45
Status: Published
Publisher: National Institute for Health Research
Refereed: Yes
Identification Number: https://doi.org/10.3310/hsdr09210

Download

Share / Export

Statistics