Exaggeration in Fake vs. Authentic Online Reviews for Luxury and Budget Hotels

Banerjee, Snehasish orcid.org/0000-0001-6355-0470 (2022) Exaggeration in Fake vs. Authentic Online Reviews for Luxury and Budget Hotels. International journal of information management. 102416. ISSN 0268-4012

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2021 Elsevier Ltd. All rights reserved. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy.
Keywords: authenticity,exaggeration,fake review,hotel review,online review,user perception
Dates:
  • Accepted: February 2022
  • Published (online): February 2022
Institution: The University of York
Academic Units: The University of York > Faculty of Social Sciences (York) > The York Management School
Depositing User: Pure (York)
Date Deposited: 31 Aug 2021 14:00
Last Modified: 22 Nov 2021 17:10
Published Version: https://doi.org/10.1016/j.ijinfomgt.2021.102416
Status: Published online
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.ijinfomgt.2021.102416
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