Cameron, D. orcid.org/0000-0001-8923-5591 and Collins, E.C. (2021) User, robot, deployer : a new model for measuring trust in HRI. In: 30th IEEE International Conference on Robot and Human Interactive Communication (RO-MAN) workshop on Trust, Acceptance and Social Cues in Human-Robot Interaction (SCRITA 2021). SCRITA 2021 : Trust, Acceptance and Social Cues in Human-Robot Interaction, 12 Aug 2021, Virtual conference. arXiv.org
Abstract
There is an increasing interest in considering, implementing, and measuring trust in human-robot interaction (HRI). Typically, this centres on influencing user trust within the framing of HRI as a dyadic interaction between robot and user. We propose this misses a key complexity: a robot’s trustworthiness may also be contingent on the user’s relationship with, and opinion of, the individual or organisation deploying the robot. Our new HRI triad model (User, Robot, Deployer), offers novel predictions for considering and measuring trust more completely.
Metadata
Item Type: | Proceedings Paper |
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Authors/Creators: |
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Copyright, Publisher and Additional Information: | © 2021 The Authors. Preprint available under the CC-BY-SA 4.0 license (http://creativecommons.org/licenses/by-sa/4.0/). |
Keywords: | human-robot interaction; trust; transparency; deployer; user |
Dates: |
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Institution: | The University of Sheffield |
Academic Units: | The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield) |
Funding Information: | Funder Grant number Trustworthy Autonomous Systems Hub N/A |
Depositing User: | Symplectic Sheffield |
Date Deposited: | 20 Aug 2021 13:21 |
Last Modified: | 03 Sep 2021 08:06 |
Published Version: | https://arxiv.org/abs/2109.00861 |
Status: | Published |
Publisher: | arXiv.org |
Related URLs: | |
Open Archives Initiative ID (OAI ID): | oai:eprints.whiterose.ac.uk:177165 |