Using citizen science to complement IoT data collection: A survey of motivational and engagement factors in technology-centric citizen science projects

A key aspect of the development of Smart Cities involves the efficient and effective management of resources to improve liveability. Achieving this requires large volumes of sensors strategically deployed across urban areas. In many cases, however, it is not feasible to install devices in remote and inaccessible areas, resulting in incomplete data coverage. In such situations, citizens can often play a crucial role in filling this data collection gap. A popular complimentary science to traditional sensor-based data collection is to design Citizen Science (CS) activities in collaboration with citizens and local communities. Such activities are also designed with a feedback loop where the Citizens benefit from their participation by gaining a greater sense of awareness of their local issues while also influencing how the activities can align best with their local contexts. The participation and engagement of citizens are vital and yet often a real challenge in ensuring the long-term continuity of CS projects. In this paper, we explore engagement factors, factors that help keeping engagement high, in technology-centric CS projects where technology is a key enabler to support CS activities. We outline a literature review of exploring and understanding various motivational and engagement factors that influence the participation of citizens in technology-driven CS activities. Based on this literature, we present a mobile-based flood monitoring citizen science application aimed at supporting data collection activities in a real-world CS project as part of an EU project. We discuss the results of a user evaluation of this app, and finally discuss our findings within the context of citizens’ engagement.