Retail returns: turning costs into profit at a UK 3PL

Gorst, J. and Ballantyne, E. (2021) Retail returns: turning costs into profit at a UK 3PL. Journal of Supply Chain Management, Logistics and Procurement, 3 (4). pp. 387-398. ISSN 2516-1814



Copyright, Publisher and Additional Information: © 2021 Henry Stewart Publications.
Keywords: cost reduction; retail returns; returned items classification continuum; returns management; reverse logistics; third party logistics (3PL); value-adding
  • Accepted: 16 November 2020
  • Published (online): 1 July 2021
  • Published: 1 July 2021
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Management School (Sheffield)
Depositing User: Symplectic Sheffield
Date Deposited: 18 Feb 2021 09:52
Last Modified: 13 Sep 2021 13:16
Published Version:
Status: Published
Publisher: Henry Stewart Publications
Refereed: Yes
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