Control mechanisms, management orientations, and the creativity of service employees : symmetric and asymmetric modeling

Coelho, F.J., Evanschitzky, H., Sousa, C.M.P. et al. (2 more authors) (2021) Control mechanisms, management orientations, and the creativity of service employees : symmetric and asymmetric modeling. Journal of Business Research, 132. pp. 753-764. ISSN 0148-2963

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2020 Crown copyright. This is an author produced version of a paper subsequently published in Journal of Business Research. Uploaded in accordance with the publisher's self-archiving policy. Article available under the terms of the CC-BY-NC-ND licence (https://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Creativity; Control mechanisms; Management orientations; Service industries; Frontline employees
Dates:
  • Accepted: 24 October 2020
  • Published (online): 5 November 2020
  • Published: August 2021
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Depositing User: Symplectic Sheffield
Date Deposited: 06 Nov 2020 08:06
Last Modified: 05 May 2022 00:38
Status: Published
Publisher: Elsevier
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.jbusres.2020.10.055

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