Hotels’ sustainability practices and guests’ familiarity, attitudes and behaviours

Olya, H., Altinay, L., Farmaki, A. et al. (2 more authors) (2020) Hotels’ sustainability practices and guests’ familiarity, attitudes and behaviours. Journal of Sustainable Tourism. ISSN 0966-9582



Copyright, Publisher and Additional Information: © 2020 Informa UK Limited, trading as Taylor & Francis Group. This is an author-produced version of a paper subsequently published in Journal of Sustainable Tourism. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: Sustainability practices; loyalty; satisfaction; familiarity; hotels; Kazakhstan
  • Accepted: 25 May 2020
  • Published (online): 10 June 2020
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Depositing User: Symplectic Sheffield
Date Deposited: 11 Jun 2020 10:18
Last Modified: 11 Jun 2020 10:18
Status: Published online
Publisher: Informa UK Limited
Refereed: Yes
Identification Number:


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Embargoed until: 11 December 2021

Filename: Sustainability-Olya.pdf

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