Service Improvement in Public Sector Operations – A European Comparative Analysis

Breen, Liz, Hannibal, Claire, Huaccho Huatuco, Luisa Delfa orcid.org/0000-0003-0303-0857 et al. (2 more authors) (2020) Service Improvement in Public Sector Operations – A European Comparative Analysis. European Management Journal. pp. 489-491.

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Copyright, Publisher and Additional Information: © 2020 Published by Elsevier Ltd. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy.
Keywords: Public Sector,Service Operations,Europe
Dates:
  • Accepted: 26 May 2020
  • Published: 28 May 2020
Institution: The University of York
Academic Units: The University of York > Faculty of Social Sciences (York) > The York Management School
Depositing User: Pure (York)
Date Deposited: 27 May 2020 15:40
Last Modified: 07 Feb 2021 11:50
Published Version: https://doi.org/10.1016/j.emj.2020.05.002
Status: Published
Refereed: No
Identification Number: https://doi.org/10.1016/j.emj.2020.05.002

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