Usability, acceptability and effectiveness of web-based conversational agents to facilitate problem solving in older adults : controlled study

Bennion, M.R. orcid.org/0000-0003-2318-1468, Hardy, G.E., Moore, R.K. orcid.org/0000-0003-0065-3311 et al. (2 more authors) (2020) Usability, acceptability and effectiveness of web-based conversational agents to facilitate problem solving in older adults : controlled study. Journal of Medical Internet Research, 22 (5). e16794.

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2020 The Authors. This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Journal of Medical Internet Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.jmir.org/, as well as this copyright and license information must be included.
Keywords: transdiagnostic; method of levels; system usability; acceptability; effectiveness; mental health; conversational agents; older adults; chatbots; web-based
Dates:
  • Accepted: 12 March 2020
  • Published (online): 27 May 2020
  • Published: 27 May 2020
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Engineering (Sheffield) > Department of Computer Science (Sheffield)
The University of Sheffield > Faculty of Science (Sheffield) > Department of Psychology (Sheffield)
Depositing User: Symplectic Sheffield
Date Deposited: 29 May 2020 10:56
Last Modified: 29 May 2020 10:56
Status: Published
Publisher: JMIR Publications Inc.
Refereed: Yes
Identification Number: https://doi.org/10.2196/16794

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