The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study

Sheard, Laura orcid.org/0000-0002-9241-8361 (2017) The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study. Social Science & Medicine. pp. 19-27. ISSN 1873-5347

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2017 The Authors. Published by Elsevier Ltd.
Dates:
  • Accepted: 2 February 2017
  • Published: 1 April 2017
Institution: The University of York
Academic Units: The University of York > Faculty of Sciences (York) > Health Sciences (York)
Depositing User: Pure (York)
Date Deposited: 02 Mar 2020 09:00
Last Modified: 06 Dec 2023 13:35
Published Version: https://doi.org/10.1016/j.socscimed.2017.02.005
Status: Published
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.socscimed.2017.02.005

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