Transforming community well-being through patients' lived experiences

Gallan, Andrew, McColl-Kennedy, Janet, Barakshina, Tatiana et al. (8 more authors) (2019) Transforming community well-being through patients' lived experiences. JOURNAL OF BUSINESS RESEARCH. pp. 376-391. ISSN 0148-2963

Abstract

Metadata

Authors/Creators:
  • Gallan, Andrew
  • McColl-Kennedy, Janet
  • Barakshina, Tatiana
  • Figueiredo, Bernardo
  • Go Jefferies, Josephine
  • Gollnhofer, Johanna
  • Hibbert, Sally
  • Luca, Nadina (nadina.luca@york.ac.uk)
  • Roy, Sanjit
  • Spanjol, Jelena
  • Winklhofer, Heidi
Copyright, Publisher and Additional Information: © 2018 Elsevier Inc. All rights reserved. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy.
Keywords: Patient experience,Community well-being,Value cocreation,Patient ecosystem management,Transformative service research,Well-being,Service Ecosystem,Marketing
Dates:
  • Published (online): 28 December 2018
  • Published: July 2019
Institution: The University of York
Academic Units: The University of York > Faculty of Social Sciences (York) > The York Management School
Depositing User: Pure (York)
Date Deposited: 09 Jan 2019 16:30
Last Modified: 24 Oct 2021 10:39
Published Version: https://doi.org/10.1016/j.jbusres.2018.12.029
Status: Published
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.jbusres.2018.12.029
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