Smartphone guide technology in cultural spaces : measuring visitor experience with an iPhone multimedia guide in Shakespeare’s church

Petrie, Helen orcid.org/0000-0002-0100-9846, Othman, Mohd Kamal and Power, Christopher Douglas orcid.org/0000-0001-9486-8043 (2017) Smartphone guide technology in cultural spaces : measuring visitor experience with an iPhone multimedia guide in Shakespeare’s church. International Journal of Human-Computer Interaction. pp. 1-11. ISSN 1532-7590

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Copyright, Publisher and Additional Information: © 2017 Taylor & Francis Group, LLC. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details.
Keywords: multimedia guides, visitor experience, user experience, Church Experience Scale (CES), Multimedia Guide Scale (MMGS),Computer Science
Dates:
  • Published: 3 April 2017
Institution: The University of York
Academic Units: The University of York > Faculty of Sciences (York) > Computer Science (York)
Depositing User: Pure (York)
Date Deposited: 29 Oct 2018 14:40
Last Modified: 14 Nov 2021 11:41
Published Version: https://doi.org/10.1080/10447318.2017.1304606
Status: Published
Refereed: Yes
Identification Number: https://doi.org/10.1080/10447318.2017.1304606

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