Trust in online hotel reviews across review polarity and hotel category

Banerjee, Snehasish orcid.org/0000-0001-6355-0470 and Chua, Alton Y.K. (2019) Trust in online hotel reviews across review polarity and hotel category. Computers in Human Behavior. pp. 265-275. ISSN 0747-5632

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Copyright, Publisher and Additional Information: © 2018 Elsevier Ltd. All rights reserved. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy.
Keywords: online review,hotel category,Trust,Perception,review title,review polarity
Dates:
  • Published (online): January 2019
  • Published: January 2019
Institution: The University of York
Academic Units: The University of York > Faculty of Social Sciences (York) > The York Management School
Depositing User: Pure (York)
Date Deposited: 01 Oct 2018 14:20
Last Modified: 19 Sep 2021 10:24
Published Version: https://doi.org/10.1016/j.chb.2018.09.010
Status: Published
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.chb.2018.09.010
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