Alternative pathways to utilizing customer knowledge: A fuzzy-set qualitative comparative analysis

Chari, S, Tarkiainen, A and Salojärvi, H (2016) Alternative pathways to utilizing customer knowledge: A fuzzy-set qualitative comparative analysis. Journal of Business Research, 69 (11). pp. 5494-5499. ISSN 0148-2963

Abstract

Metadata

Authors/Creators:
  • Chari, S
  • Tarkiainen, A
  • Salojärvi, H
Copyright, Publisher and Additional Information: Crown Copyright © 2016 Published by Elsevier Inc. All rights reserved. This is an author produced version of a paper published in Journal of Business Research. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: Customer knowledge utilization; Qualitative comparative analysis; Fuzzy-set; fsQCA
Dates:
  • Accepted: 1 April 2016
  • Published (online): 20 May 2016
  • Published: November 2016
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 10 Jun 2016 11:47
Last Modified: 20 Nov 2017 01:38
Published Version: http://dx.doi.org/10.1016/j.jbusres.2016.04.160
Status: Published
Publisher: Elsevier
Identification Number: https://doi.org/10.1016/j.jbusres.2016.04.160

Export

Statistics