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Number of items: 7.

Article

Newbould, J, Abel, G, Ball, S et al. (9 more authors) (2017) Evaluation of telephone first approach to demand management in English general practice: observational study. British Medical Journal, 358. j4197. ISSN 0959-8138

Burt, J, Campbell, J, Abel, G et al. (33 more authors) (2017) Improving patient experience in primary care: a multimethod programme of research on the measurement and improvement of patient experience. Programme Grants for Applied Research, 5 (9). p. 1. ISSN 2050-4322

Mounce, LT, Barry, HE, Calitri, R et al. (4 more authors) (2016) Establishing the validity of English GP Patient Survey items evaluating out-of-hours care. BMJ Quality and Safety, 25 (11). pp. 842-850. ISSN 2044-5415

Ball, SL, Greenhalgh, J orcid.org/0000-0003-2189-8879 and Roland, M (2016) Referral management centres as a means of reducing outpatients attendances: how do they work and what influences successful implementation and perceived effectiveness? BMC Family Practice, 17. ARTN 37. ISSN 1471-2296

Warren, FC, Abel, G, Lyratzopoulos, G et al. (5 more authors) (2015) Characteristics of service users and provider organisations associated with experience of out of hours general practitioner care in England: Population based cross sectional postal questionnaire survey. BMJ, 350. h2040. ISSN 0959-8154

Giuffrida, A, Gravelle, H orcid.org/0000-0002-7753-4233 and Roland, M (1999) Measuring quality of care with routine data: avoiding confusion between performance indicators and health outcomes. British medical journal. pp. 94-98. ISSN 0959-8138

Monograph

Newbould, J, Ball, S, Abel, G et al. (14 more authors) (2019) A 'telephone first' approach to demand management in English general practice: a multimethod evaluation. Report. NIHR Journals Library ISSN 2050-4349

This list was generated on Sat Oct 19 20:36:12 2019 BST.