Items where authors include "Morgeson, FV"
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Article
Morgeson, FV, Hult, GTM, Mithas, S et al. (2 more authors) (2020) Turning Complaining Customers into Loyal Customers: Moderators of the Complaint Handling–Customer Loyalty Relationship. Journal of Marketing, 84 (5). pp. 79-99. ISSN 0022-2429