Items where authors include "Jung, YS"
Article
Auh, S, Menguc, B orcid.org/0000-0002-4116-3047, Sainam, P et al. (1 more author) (2021) The missing link between analytics readiness and service firm performance. Service Industries Journal. ISSN 0264-2069
Auh, S, Menguc, B orcid.org/0000-0002-4116-3047, Katsikeas, CS orcid.org/0000-0002-8748-6829 et al. (1 more author) (2019) When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link. Journal of Marketing Research, 56 (6). pp. 1012-1033. ISSN 0022-2437
Menguc, B orcid.org/0000-0002-4116-3047, Auh, S, Katsikeas, CS orcid.org/0000-0002-8748-6829 et al. (1 more author) (2016) When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance? Journal of Marketing, 80 (1). pp. 65-83. ISSN 0022-2429