Introducing Importance-Performance-Impact Analysis (IPIA): A method to strategically prioritize resources allocation

Lin, Z and Vlachos, I orcid.org/0000-0003-4921-9647 (2015) Introducing Importance-Performance-Impact Analysis (IPIA): A method to strategically prioritize resources allocation. In: Proceedings of EURAM 2015. EURAM 2015: 15th Annual Conference, 17-20 Jun 2015, Warsaw, Poland. EURAM .

Abstract

Metadata

Authors/Creators:
Keywords: Importance-Performance-Impact Analysis; Strategic resources allocation; Airlines transportation; Customer satisfaction; China
Dates:
  • Published: 17 June 2015
  • Accepted: 17 March 2015
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Logistics, Info, Ops and Networks (LION) (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 25 Aug 2015 11:08
Last Modified: 13 Sep 2019 14:31
Published Version: http://www.euram-online.org/euram-15/theme.html
Status: Published
Publisher: EURAM

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