Introducing Importance-Performance-Impact Analysis (IPIA): A method to strategically prioritize resources allocation

Vlachos, I and Lin, Z Introducing Importance-Performance-Impact Analysis (IPIA): A method to strategically prioritize resources allocation. In: UNSPECIFIED EURAM'15, 17-20 Jun 2015, Warsaw, Poland. . (In Press)

Abstract

Metadata

Authors/Creators:
  • Vlachos, I
  • Lin, Z
Keywords: Importance-Performance-Impact Analysis; Strategic resources allocation; Airlines transportation; Customer satisfaction; China
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 25 Aug 2015 11:08
Last Modified: 18 Jan 2018 04:24
Status: In Press

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