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Information-seeking and mediated searching. Part 1. Theoretical framework and research design

Spink, A., Wilson, T.D., Ford, N., Foster, A. and Ellis, D. (2002) Information-seeking and mediated searching. Part 1. Theoretical framework and research design. Journal of the American Society for Information Science and Technology, 53 (9). pp. 695-703. ISSN 1532-2882

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Abstract

Our project has investigated the processes of mediated information retrieval (IR) searching during human information-seeking processes to characterize aspects of this process, including information seekers' changing situational contexts; information problems; uncertainty reduction; successive searching, cognitive styles; and cognitive and affective states. The research has involved observational, longitudinal data collection in the United States and United Kingdom. Three questionnaires were used for pre- and postsearch interviews: reference interview, information seeker postsearch, and search intermediary postsearch questionnaires. In addition, the Sheffield team employed a fourth set of instruments in a follow-up interview some 2 months after the search. A total of 198 information seekers participated in a mediated on-line search with a professional intermediary using the Dialog Information Service. Each mediated search process was audio taped and search transaction log recorded. The findings are presented in four parts. Part I presents the background, theoretical framework, models, and research design used during the research. Part II is devoted to exploring changes in information seekers' uncertainty during the mediated process. Part III provides results related to successive searching. Part IV reports findings related to cognitive styles, individual differences, age and gender. Additional articles that discuss further findings from this complex research project, including: (1) an integrated model of information seeking and searching, (2) assessment of mediated searching, and (3) intermediary-information seeker communication, are in preparation and will be published separately.

Item Type: Article
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Depositing User: Repository Officer
Date Deposited: 13 May 2009 16:02
Last Modified: 13 May 2009 16:02
Published Version: http://dx.doi.org/10.1002/asi.10081
Status: Published
Publisher: Wiley
Refereed: Yes
Identification Number: 10.1002/asi.10081
URI: http://eprints.whiterose.ac.uk/id/eprint/8599

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